Incident Response

Wilkor offers emergency response to incidents and problems occurring in most service areas including but not limited to

• hardware and software aspects of VAX, AlphaServer, and Integrity products,
• all aspects of OpenVMS (VMSclusters and Layered Products),
• network integration of heterogeneous systems, and
• general system management and administration.

Emergency services are offered at hourly, daily. and weekly rates. The rates are dependent on the type, severity, and urgency of the problem. Consideration is given to returning clients and clients with service agreements.